Privacy Policy

Our Commitment to Your Privacy

At 77pb, we understand that privacy is a fundamental right. This Privacy Policy explains in plain language how we collect, use, store, and protect the personal information you share with us when you use the 77pb platform — including our online casino, sports betting, cricket wagering, slots, crash games, and payment services available to players across Bangladesh.

By registering an account on 77pb, accessing our website, or using any of our services, you consent to the practices described in this policy. We strongly encourage you to read this document carefully and contact our support team if you have any questions about how your data is handled.

77pb is committed to operating transparently and in full compliance with applicable data protection principles. We do not sell your personal information to third parties, and we take reasonable technical and organisational measures to keep your data secure at all times.

Information We Collect

To provide you with a safe, fair, and personalised experience on 77pb, we collect several categories of information. The specific data we gather depends on how you interact with our platform.

Account Registration Information

• Full name and date of birth (for age verification — players must be 21 years or older)
• Mobile phone number and email address
• Residential address (city, district — e.g., Dhaka, Chittagong, Sylhet, Khulna)
• National ID or passport details when identity verification is required

Financial and Transaction Information

• Payment method details (bKash wallet number, Nagad account, Rocket account, or bank details for Dutch-Bangla Bank, BRAC Bank, City Bank, etc.)
• Deposit and withdrawal history, transaction amounts in Bangladeshi Taka (৳)
• Bonus and promotional reward records

Automatically Collected Technical Data

• IP address, browser type, device type, operating system, and screen resolution
• Session activity logs including pages visited, games played, betting patterns, and time spent on the platform

How We Use Your Information

77pb uses the personal information we collect for a range of legitimate purposes that are necessary to deliver, improve, and secure our services:

• To create and manage your 77pb account, including age verification and KYC compliance
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported Bangladeshi payment methods
• To personalise your gaming experience — recommending cricket betting odds, slot titles, or live casino tables based on your play history
• To send service notifications — account activity alerts, transaction confirmations, and security notices
• To detect, investigate, and prevent fraudulent activity, money laundering, and other unlawful conduct
• To improve platform performance, fix technical bugs, and develop new features based on aggregated usage data

We do not use your personal data for automated decision-making that produces legally significant effects without human oversight. If you wish to opt out of personalised marketing communications, you may do so at any time by contacting our support team.

How We Share Your Information

77pb does not sell or rent your personal data. However, there are limited circumstances in which we may share your information with trusted third parties, strictly as outlined below:

Payment Processors

To complete financial transactions, we share necessary payment data with our payment processor partners — including bKash, Nagad, Rocket, and Upay. These processors are bound by their own strict privacy and security standards and are permitted to use your data only to facilitate the specific transaction.

Technology and Service Providers

We engage technology partners — including game studios such as Pragmatic Play, Evolution Gaming, and Spribe — to deliver gaming content. These providers receive only the minimum information required to operate their games on our platform and are contractually prohibited from using player data for independent marketing.

Legal and Regulatory Requirements

We may disclose your personal information if required to do so by law, court order, or applicable regulatory authority. This includes cooperation with law enforcement bodies in Bangladesh in cases involving suspected fraud, money laundering, or other criminal activity.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity. We will provide advance notice before your data becomes subject to a materially different privacy policy.

Cookies and Tracking Technologies

77pb uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyse how our site is used. A cookie is a small text file placed on your device when you visit our website.

We use three categories of cookies:

• Essential Cookies: Required for core platform functions such as maintaining your login session, loading game content, and processing transactions.
• Performance Cookies: Help us understand how players interact with different sections of the platform, which games are most popular, and where technical issues may occur.
• Preference Cookies: Remember your settings such as language preference, display options, and previously viewed game categories to save you time on repeat visits.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 77pb platform and prevent you from accessing certain features.

How We Protect Your Data

77pb employs multiple layers of security to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that sensitive information — including payment details and login credentials — cannot be intercepted in transit.

Our server infrastructure is hosted in secure data centres with physical access controls, firewalls, intrusion detection systems, and regular security audits. Access to player data within our organisation is restricted on a strict need-to-know basis — only staff members whose roles require access to specific data categories are permitted to view them, and all such access is logged and monitored.

While we take all reasonable precautions, no online platform can guarantee absolute security. We encourage all players to use a strong, unique password for their 77pb account and to enable any available two-step verification features to further protect their accounts.

Data Retention Policy

77pb retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes outlined in this policy. Specifically, transaction records and account activity logs are retained for a minimum of five years following the closure of an account, in compliance with anti-money laundering and financial record-keeping obligations.

When your data is no longer required for any of the purposes described in this policy or by applicable law, 77pb will securely delete or anonymise it so that it can no longer be associated with you individually.

Your Data Rights

77pb respects your rights over your personal data. As a player on our platform, you have the following rights:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right to Rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: Subject to legal and regulatory retention obligations, you may request that we delete your personal data.
• Right to Restriction: You may ask us to restrict how we process your personal data in certain circumstances.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used format.
• Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection principles.

Third-Party Payment Processors

When you make a deposit or request a withdrawal on 77pb using services such as bKash, Nagad, Rocket, or Upay, your payment information is transmitted directly and securely to the relevant payment processor. 77pb does not store your full bKash PIN, Nagad PIN, or any equivalent payment credential on our servers. The payment processors we work with operate under their own privacy policies and are responsible for safeguarding the financial data they handle.

Players in Bangladesh transacting in Bangladeshi Taka (৳) should be aware that payment processors may log transaction metadata — such as amounts, timestamps, and wallet identifiers — as part of their own compliance obligations. 77pb has no control over these third-party logging practices.

Children's Privacy

77pb is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or store personal information from anyone under the age of 21. During the registration process, we require all applicants to confirm that they meet this minimum age requirement.

If we become aware that a player under the age of 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on our platform, please contact us immediately at [email protected] so that we can investigate and act accordingly.

Changes to This Privacy Policy

77pb reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify active players via the email address or mobile number registered on their account, and we will update the "Last updated" date at the top of this page. Your continued use of the 77pb platform after any changes are published constitutes your acceptance of the revised policy.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at https://77pb.club/privacy-policy.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77pb handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We are committed to resolving all privacy-related queries promptly and professionally.

You can reach our privacy support team by email at [email protected]. Our team is available seven days a week and will aim to respond to your enquiry within two business days. Players located across Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — are welcome to write to us in English.